Welcome to Concierge Auto Transport. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Concierge Auto Transport offers vehicle shipping services across the United States. We coordinate the transportation of vehicles between pickup and delivery locations, working with a network of third-party carriers. Our services are subject to availability, and we reserve the right to refuse service to anyone for any reason.

When using our services, you agree to:
 

• Provide Accurate Information: You must provide accurate and complete information when requesting a quote, scheduling a shipment, or communicating with us. This includes information about your vehicle, pickup and delivery locations, and contact details.

• Prepare Your Vehicle: You are responsible for preparing your vehicle for transport, including removing personal items, ensuring the vehicle is in good working condition, and following any other instructions provided by Concierge Auto Transport.

• Meet Payment Obligations: You agree to pay all fees and charges associated with our services in a timely manner. Payment terms will be outlined in your quote or service agreement.

• Quotes: All quotes provided by Concierge Auto Transport are estimates based on the information you provide. Final pricing may vary depending on actual conditions at the time of shipment.

• Deposits and Payments: A deposit may be required to secure your shipment. The remaining balance is typically due upon delivery of your vehicle. Payment methods accepted include a major credit cards for prepayment & cash.

• Late Payments: Failure to make timely payments may result in delays in service or additional charges. We reserve the right to suspend or cancel services for non-payment.

• Cancellations: If you need to cancel your shipment, you must notify us as soon as possible. Cancellation fees may apply depending on the timing of the cancellation and the specific terms of your service agreement.

• Refunds: Refunds for deposits or payments will be processed in accordance with the terms of your service agreement. Please note that certain fees may be non-refundable.

• Carrier Liability: While Concierge Auto Transport works with reputable carriers, we are not responsible for any damage, loss, or delays caused by the carrier. The carrier's insurance will cover your vehicle during transport, subject to the carrier's policy terms and conditions.

• Limitation of Liability: To the fullest extent permitted by law, Concierge Auto Transport shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services or website.

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of law principles.

• Arbitration: Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Miami, Florida.

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• Content Ownership: All content on our website, including text, graphics, logos, and images, is the property of Concierge Auto Transport or its content suppliers and is protected by intellectual property laws.

• Prohibited Activities: You agree not to use our website for any unlawful purpose or any purpose prohibited by these Terms. This includes but is not limited to attempting to gain unauthorized access to our website or systems, or using our website to harass or harm others.

Concierge Auto Transport reserves the right to modify these Terms at any time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after the changes have been made constitutes your acceptance of the revised Terms.

If you have any questions or concerns about these Terms or our services, please contact us at:

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Concierge Auto Transport

Email: support@conciergeautotransport.com

Phone: 888-WESHIP-8

Address: 578, NW 112TH ST, MIAMI, FL , 33168

By providing your phone number and opting into our SMS messaging service, you agree to receive text messages from Concierge Auto Transport regarding your shipment, promotional offers, customer support, and other business-related communications.

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• Message Frequency: You may receive up to 4 messages per month.

• Opt-Out Instructions: You can opt out of SMS messages at any time by replying STOP. After you send STOP, you will no longer receive messages from us.

• Help Instructions: For assistance, reply HELP or contact our support team at support@conciergeautotransport.com or 888-WESHIP-8.

• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier’s plan.

• Privacy Policy: Your privacy is important to us. For more details on how we collect and use your information, please review our Privacy Policy at https://www.conciergeautotransport.com/privacy-policy

These Terms, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Concierge Auto Transport concerning the use of our website and services. They supersede all prior agreements, whether written or oral, regarding this subject matter.